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8upbd Responsible Gaming Policy

Gaming should be a source of fun, not a burden — and that belief is at the heart of 8upbd's commitment to responsible gaming.

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Protective Tools

Our Responsible Gaming Features

8upbd provides these tools to ensure a safe and balanced gaming experience.

Set Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded, significantly reducing your financial risk.

Session Time Limit

At 8upbd, you can set a session time limit for how long you play in one sitting. Once that time is up, the platform will automatically warn you or log you out.

Take a Break (Cooling-Off)

Need a break? Set a cooling-off period ranging from 24 hours up to 30 days. During this time, no betting or gaming activity will be possible on your account.

Self-Exclusion

If you feel your gaming is getting out of control, use the self-exclusion option. 8upbd allows you to close your account for anywhere from 6 months to permanently.

Set Loss Limit

Once your losses reach a set amount, betting will automatically be stopped. This feature protects you from chasing losses in the heat of the moment.

Reality Check

At set intervals, 8upbd will remind you how long you have been playing and how much you have spent — so you can make informed decisions.

Why Responsible Gaming Matters

At 8upbd, we believe online betting and gaming are primarily a form of entertainment — meant to be enjoyed, not relied on as a source of income. Every bet you place is subject to chance, and outcomes are never guaranteed. That's why maintaining a healthy mindset, both before and during play, is essential.

Online gaming and Sports Betting are enjoyed by many people across Bangladesh, and most do so in a controlled, balanced way. However, in some cases, gaming can become a habit that negatively impacts family life and finances. 8upbd takes this seriously and actively works to protect every user on the platform.

Responsible gaming is more than just setting limits — it's a mindset. 8upbd wants you to approach every session with a clear head, a defined budget, and a clear goal. Accepting a loss gracefully and staying level-headed after a win — that's what defines a responsible gamer.

Warning Signs of Problem Gambling

If you notice the signs below, your gaming may be having a negative impact on your life. 8upbd strongly advises you to stop and seek help immediately:

Repeatedly placing bets to try to win back money you've lost
Using money set aside for essential expenses to fund your play
Feeling angry or irritable when asked to stop playing
Hiding your gaming activity from family or friends
Skipping sleep, meals, or work to play
Borrowing money or taking on debt to place bets
Thinking about gaming constantly throughout the day
Feeling restless or anxious when you can't play

If you notice three or more of the above signs in yourself, please contact 8upbd's Help Center Contact us or activate the self-exclusion feature.

How to Use the Protection Tools

Using 8upbd's responsible gaming tools is straightforward. Simply go to your account settings and you will find the "Responsible Gaming" option. Follow the steps below:

1
Log In to Your Account

Log in to 8upbd with your mobile number and password.

2
Open Profile Settings

Click the profile icon in the top-right corner and go to "Settings".

3
Select the "Responsible Gaming" tab

Open the Responsible Gaming option from the Settings menu.

4
Set your limits the way you want them

Set a deposit limit, time limit, or self-exclusion — whichever you need.

5
Complete Verification

Activate the limit via OTP or email verification. It takes effect immediately.

Reducing a limit takes effect immediately. However, if you want to increase a limit, a 72-hour cooling period applies — this is designed to prevent impulsive decision-making.

Information for Family & Loved Ones

Concerned that someone in your family is spending too much time or money on online gaming? 8upbd values the awareness of parents and loved ones just as much. Here are some tips to help:

  • Share your concerns without making it an accusation — say "I'm worried about you" rather than "You play too much."
  • Try to agree on a set budget and time limit together.
  • 8upbd's Help Center help initiate a self-exclusion request.
  • Reach out to a professional counselor or a support group.
  • Remember, this is not a personal weakness — it is a mental health condition.

Minor Protection

8upbd strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and a national ID is mandatory during the KYC process. If you suspect a minor has opened an account, please contact us right away.

If there are children or teenagers in your home, use parental control software on your computer or mobile device and set a strong password on your 8upbd account to prevent unauthorized access.

Self-Assessment Test

Have any of these situations occurred in the past 30 days?

Have you bet beyond your budget?
Have you increased your bets to chase losses?
Have you been hiding your gaming from loved ones?
Have you found it hard to stop playing?
Have you skipped sleep or work to play?

If you answered "Yes" to even one question, please Help Center Contact us.

Set Limits

Set your deposit and loss limits right now from Account Settings.

Take a Break

Activate a cooling-off period and give yourself time to step back.

Get Help

Help Center Reach out — we're always here.

Email us for urgent support:
support@8upbd.click

FAQs

Responsible Gaming FAQ

Activating self-exclusion will completely deactivate your account for a set period. You will not be able to log in, place bets, or make any deposits. During this time, 8upbd will not send you any promotional emails. Options range from a minimum of 6 months to a permanent exclusion.

Yes, but with conditions. Reducing a limit takes effect immediately. To increase a limit, however, you'll need to wait out a 72-hour cooling period. This rule is in place to protect you from decisions made in the heat of the moment.

Your account balance is fully protected during any self-exclusion or cooling-off period. Once the exclusion period ends, you can log back in and withdraw your balance as normal. No funds will be deducted.

Self-exclusion is generally something the account holder must request personally, as it is an individual decision. However, in exceptional circumstances, family members can contact us to Help Center reach out to us. Our team will assess the situation and provide the appropriate support.

Yes, all of 8upbd's responsible gaming tools — limit setting, self-exclusion, cooling-off, and reality checks — are completely free to use. Using them won't result in any charges or affect your bonuses.

Absolutely not. 8upbd strictly enforces an 18+ policy. Age is verified at registration, and a national ID is mandatory during the KYC process. Any account found to belong to a minor is immediately suspended.
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